Privacy Policy

1. Introduction

At Inner Wisdom Psychotherapy, led by Heidi Klett, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data. As a practice dedicated to psychotherapy, confidentiality and security are central to our mission.

2. Information We Collect

Personal Information: When you contact us, book an appointment, or subscribe to our services, we may collect personal details such as your name, email address, phone number and other relevant information.

Health and Therapy-Related Data: Information you voluntarily provide regarding your mental health, therapeutic needs, or other sensitive data is collected only to provide you with personalized and effective psychotherapy services.

■ While Heidi Klett takes comprehensive steps to secure your data and confidentiality, privacy and confidentiality risks can still occur in email and Client Inquiry Submissions. Given this, email and Client Inquiry Submissions, via this website, are only to be used for booking consultations or appointments. No personal health information, mental health information/diagnosis or other sensitive information should be shared.

3. How We Use Your Information

Service Provision: To schedule appointments, manage your therapy sessions, and communicate with you regarding our services.

Improvement and Personalization: To enhance our services and provide a more personalized therapeutic experience.

Compliance: To comply with legal obligations and professional ethical standards governing social work and psychotherapy practices.

4. Data Security and Confidentiality

Security Measures: We employ a range of technical and administrative measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction.

Confidentiality: As a Registered Social Worker, Psychotherapist, Heidi Klett adheres to strict confidentiality standards. All information gathered is stored securely and is only accessible by authorized personnel directly involved in your care.

5. Third-Party Disclosures

Your personal information is not sold or shared with third parties except as required by law or with your explicit consent. Any third-party service providers engaged for operational purposes are also bound by confidentiality agreements and data protection standards.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. These technologies do not collect any personally identifiable information without your consent.

7. Your Rights

You have the right to:

■ Access and review the personal information we hold about you.

■ Request corrections to any inaccurate or incomplete data.

■ Request the deletion of your information, subject to legal and regulatory obligations. For any such requests, please contact us using the information provided below.

8. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by Heidi Klett’s regulatory governing bodies and the law.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Information

For any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

■ Email: [email protected]

■ Phone: (548) 290-7677

■ Mailing Address: Available by request