Terms and Conditions

Effective Date: 01 April, 2025

1. Introduction

Welcome to Inner Wisdom Psychotherapy. This website is operated by Heidi Klett, MSW RSW who offers social work and psychotherapy services. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our site and services and are designed to protect both you and our practice.

2. Scope of Services

Inner Wisdom Psychotherapy provides professional psychotherapy services specializing in addiction, trauma, anxiety, grief and life transitions for adults in Ontario. The content on this website is intended for informational purposes only and should not be used as a substitute for professional advice, medical advice or emergency assistance. In case of an emergency, please call 911 or visit your nearest emergency department.

3. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please do not use this site.

4. User Responsibilities

You agree to provide accurate, current, and complete information when contacting us or booking an appointment.

You are responsible for maintaining the confidentiality of any account or access credentials you may have.

Any use of the website for unlawful or prohibited purposes is strictly forbidden.

5. Intellectual Property

All content, design, graphics, and information on this website are the property of Inner Wisdom Psychotherapy and are protected by applicable intellectual property laws. No part of this site may be reproduced or used without our explicit written permission.

6. Privacy and Data Security

Your privacy is paramount. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information. By using our website, you consent to the practices described in the Privacy Policy.

7. Limitation of Liability

Inner Wisdom Psychotherapy and its affiliates, including Heidi Klett, shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or services. We do not guarantee the accuracy or completeness of the information provided.

8. Dispute Resolution

Any disputes arising from your use of this website shall be governed by and construed in accordance with the laws of Ontario. You agree to attempt to resolve any issues informally before initiating formal legal proceedings.

9. Modifications to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website following any changes constitutes acceptance of the new terms.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us using the following details:

■ Email: [email protected]

■ Phone: (548) 290-7677

■ Mailing Address: Available upon request

Heidi Klett and the team at Inner Wisdom Psychotherapy are committed to providing a warm, inclusive and innovative approach to therapy, resonating with professionalism and emphasizing the importance of inner strength and resilience, encouraging clients to embrace their unique healing process with confidence and hope.

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